Policies

Queens Campus, Montgoris Hall and Law School Policies:

PLANNING YOUR EVENT

We will gladly create personalized menus to meet special needs. We look forward to working with you to ensure the success of your event.

Groups are responsible for coordinating and reserving a location, and any tables or chairs needed.

We request that your catering arrangements be made no less than 48 hours in advance to ensure quality setup and service for your event. For orders submitted with less than 48 hours notice, a service charge may be incurred.

Internal university departments, student organizations, and affiliates may pay via Departmental Budget, Credit Card or check.

Standard catering orders come with disposable items (utensils, plates, napkins, cups, ice and tablecloths for the buffet tables.)

Events over $5,000 will require an advance signature approval prior to the event.

An additional cost will be added for events utilizing china and linens. Should you require additional linens, additional charges will apply.

Table Design

We offer tablecloths, napkins and skirting. Given 1 week notice, we can order what is desired, at an additional charge. We use linen tablecloths with linen napkins. If no color is specified, white will be used. Skirting for non-food service tables costs $26.80 per table. Linen for nonfood tables costs $5.75 per table. There is an additional charge of $.70 for each person for cloth napkins. Paper table cloths for non-food tables are available for $3.65 each. Special china, silver service, etc. is available at an additional charge.

Guest Count and Guarantee Policy

Since most of the financial planning involved in a special affair is based on a per person price, it is important to both you and Chartwells Dining Services that the expected count is as accurate as possible. Dining Services will plan and make commitments for all guests you indicate will attend. For this reason, Dining Services will bill you for the total count, whether or not all of your guests attend.

Our guarantee works as follows:

  • We must have a close estimate of your guest count a minimum of 10 days prior to the date of the affair, to begin our planning and to quote you a price.
  • We must receive your final guest count two working days (48 hours) before the event or you will be charged for the last count received by Dining Services. In the event that you exceed your guest count guarantee, you will be charged for the actual number of guests served.

    • Labor Costs

    Our team is happy to help in making your event a success! Waiters, bartenders and chef attendants are available for your event. Staff is booked individually and require a minimum number of hours. We will gladly assist in determining labor needs and cost for your event.

    Weekend, Evening and Holiday Costs

    Additional labor costs may be incurred for weekend, holiday or evening events. If you are planning an event for a Saturday, Sunday, holiday or evening, please call the catering office for further information.

    Cancellation

    Any catered event must be cancelled two business days prior to the event in order to avoid billing. In the event of a weather emergency, cancellation of services will be accepted up to 6PM the day before the event. Any event cancelled after the specified timelines will be charged a minimum of 50% of the contracted cost.

    Catering To Go

  • Please inquire about foods that can be picked up from Dining Services.
  • Disposable flatware and paper products are available for separate purchase.
  • If available, catering equipment may be loaned to University Departments and Student Organizations. Groups must sign out the items and bear financial responsibility for misuse or loss.


    • Campus Catering at St. John`s University.
    8000 Utopia Parkway
    Queens, NY 11439